Frequently Asked Questions
Everything you need to know about shopping with Herbs of Gold fashion.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your fabrics sustainably sourced?
Yes, Herbs of Gold is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to ensure a minimal environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we have a 1-hour window for cancellations or address changes. Please contact our support team immediately via live chat for assistance.